Privacy Policy

Last updated: 01/10/2025

At Canine Wellbeing Consulting, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information that you provide to us directly, including:

Your name, email address, phone number, and organisation details
Information provided through booking forms, email, or our website contact forms
Feedback or testimonials you choose to share
Payment details (processed securely through third-party providers)

For schools or organisations, we may also collect staff names, school addresses, and other relevant details needed to deliver our programs or training sessions.

2. How We Use Your Information

We use the information we collect to:

Communicate with you about bookings, services, and upcoming sessions
Deliver and manage our consulting, workshops, and professional development programs
Send updates, newsletters, or marketing (only if you’ve opted in)
Improve our services and client experience
Comply with legal or regulatory obligations

We do not sell, rent, or trade your personal information to any third parties.

3. Storage and Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Your data is stored securely through trusted platforms and password-protected systems.
When information is no longer required, it is securely deleted or de-identified.

4. Sharing of Information

We only share your personal information when:

It is necessary to deliver our services (e.g. scheduling, invoicing, or follow-up support), or
We are required to by law.

Any third-party providers we use (such as payment processors or email systems) are carefully selected to ensure compliance with Australian privacy standards.

5. Access and Correction

You have the right to access, update, or correct your personal information at any time.
To do so, please contact us at caninewellbeingconsulting@gmail.com.

6. Cookies and Website Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to help us understand visitor behaviour and improve our website. You can disable cookies through your browser settings if you prefer.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

Canine Wellbeing Consulting
Email: caninewellbeingconsulting@gmail.com
Location: Geelong, Victoria, Australia